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For SMBs, e‑commerce & support teams.
CreatesmartAIagentsforyourwebsiteno code
ChatMaven lets you build AI agents that live on your site—answer questions, collect leads, boost sales, and hand off to humans when needed.
Platform capabilities
Everything you need to automatecustomer conversations
From first message to closed deal — ChatMaven handles the full customer journey.
Hi! What are your pricing plans?
Hey! 👋 We have Starter, Growth, and Enterprise. Which fits your team size?
Around 10 people.
Growth plan is perfect for you — $49/mo with unlimited AI replies 🚀
Real-time AI Replies
Your AI agent replies to every customer message the moment it lands — no delays, no missed conversations.
I need help with my refund, please.
On it! Escalating to our support team now.
Hi! I'm Sarah from support. I've got your case — let me sort this out 👍
That was fast! Thank you.
Seamless Human Handoff
When a conversation needs a human touch, ChatMaven routes it to the right team member instantly.
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WhatsAppWorks Across Every Channel
WhatsApp, Instagram DMs, Website chat — one platform to manage all your customer conversations.
1,000+ Integrations
Sync with HubSpot, Shopify, Zapier, Salesforce and more. Your AI fits right into your existing stack.
Live Monitor · 4 conversations
LIVE
Live Conversation Monitoring
Watch live agent sessions, jump in when needed, and review transcripts to improve your AI over time.
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Response rate98.2%
CSAT score4.8/5
Leads captured1,241
Analytics & Reporting
Track response rates, lead conversions, and CSAT scores with a dashboard built for growth teams.
Built for Fast-Moving Teams That Need Control
Agents work within your existing tools, with built-in approvals, brand and policy guardrails, and full traceability. Every action is auditable, and every outcome is accountable.
Campaign Planner
Ready in seconds
Live
Agent active
Hi! I can draft your Q2 nurture sequence, wire it to your CRM, and queue the first send. Want to start from your last template?
Yes — use the welcome series template
Done! I adapted the tone to your brand guide and pre-filled 3 slots. Ready to review.
Type a message…
Prebuilt Agents Tailored to Your Workflows
Agents work inside your existing tools. Campaign planners, issue trackers, and risk analysis—ready in seconds, not weeks.
Human Handoff
Every step tracked
Live
Jordan · Support
I pulled the last 14 days of tickets and summarized root causes. The refund case needs human scope—routing to Jordan now.
Jordan picked up the thread
Full transcript · model version · all actions logged
Thanks—on it. Transcript is clear.
Type a message…
Automate Handoffs, Reduce Ops Friction
Seamless handoffs between agents and humans. Every step tracked—fetching data, processing, performing actions, generating reports.
Policy Guardrails
Every action auditable
Pending
Audit #CM-4821
This message references a discount over 15%. Policy requires a one-tap approval before send.
Brand voice · OKCompliance · OKDiscount · Pending
Audit trail locked: model v2.1 · 3 edits · approver required.
Type a message…
Approvals, Guardrails, and Full Auditability
Built-in approvals, brand and policy guardrails, and full traceability. Every action is auditable, and every outcome is accountable.
How it works
Integrates easily
Create AI agents for your website in minutes—no code required. From lead capture to sales and support, all in one place.
Create your Flow
Use our no-code builder to design your AI agent—add knowledge, set responses, and choose when to hand off to humans
Slack
#standups
Connected
Anthropic
Claude 4
UI Generator
Meta
Llama 2
Text Generator
OpenAI
GPT-5
Code Generator
Add to your Website
Embed your agent on any page with a single snippet. It works on your site to answer questions and capture leads
Capture Leads & Sell
Agents qualify leads, book demos, and hand off to your team when it matters. Preview and test before going live
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Features
Built for Your Website
Build, test, and deploy AI agents with a simple no-code interface— no technical team required
LLM Model Selector
Track real-time activity of agents with detailed records of triggers, tools used, outcomes, and timestamps.
Open AI
GPT 5
Connected
All Models69,420
Claude
Available
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GPT
Connected
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Gemini
Waiting
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Chat to AI agent builder
Preview and test your agent in a safe environment before deploying to your site, so you can iterate with confidence.
Native Tools Integration
Track real-time activity of agents with detailed records of triggers, tools used, outcomes, and timestamps.
One Click Auth
One-click sign-in so your team can manage agents and view conversations from a single dashboard
Realtime Sync
Agents operate independently and coordinate tasks to complete complex all goals
Custom Connector SDK
Connect your CRM, helpdesk, and tools so your agent can hand off and sync data with your existing stack
Use Cases
Across various Industries
From lead capture to support and sales—AI agents that work where your visitors already are: on your website
E-commerce
Answer product questions, recommend items, and capture leads right on your store
Sales
Qualify leads, book demos, and hand off hot prospects to your team
Customer Support
Handle FAQs 24/7 and escalate to humans when the conversation needs a real agent
SaaS
Onboard users, answer feature questions, and collect feedback without coding
Lead Capture
Turn website visitors into leads with conversational forms and follow-ups
Agencies
Offer AI chat to clients—white-label agents that match their brand
Benefits
Built for teams that move fast
Create AI agents for your website in minutes—no code, no dev team needed. From SMBs to agencies
No Code
Create and customize AI agents with a simple builder—no developers required
Live on Your Site
Embed your agent in one click. It runs on your website to answer questions and capture leads
Leads & Sales
Qualify leads, book demos, and boost conversions without extra tools
Connected
Meeting created
Dashboard
API Calls
Success Rate
Workflows
Human Handoff
When things get complex, hand off to your team so no opportunity is lost
Secure & Reliable
Your data stays yours. We follow security best practices so you can trust the agent
Integrations
Connect to your CRM, helpdesk, and calendar so the agent fits your stack
No per-agent pricing
Stop paying for every agent.
Deploy unlimited agents and human teams at zero cost. We only charge for enterprise-level infrastructure and custom managed services.
Included with every account
Forever Free
$0/ forever
Everything you need to support customers across channels — without locking into paid plans.
Unlimited Agents
Unlimited Human Replies
1,000 Automated Responses
One inbox for all channels
Monthly automation pool resets
AI agents with knowledge base
Forms
Flows
Latest AI models
Multi-language support
Live chat
Custom Plan
Let's design it together
Need enterprise scale, compliance, or managed setup? We'll help you design the right solution.
Custom hosting & deployment
Managed delivery & onboarding
Enterprise rollout support
Security reviews & SLAs
Custom integrations
Compare limits, features, and add-ons
Core limits
| Feature | Forever Free | Custom |
|---|---|---|
| AI agents / chatbots | ||
| Messages - Incoming and Human responses | ||
| Flows | ||
| Lead Forms | ||
| Workspaces | ||
| AI agents / chatbots | ||
| Custom Forms | Add-on for additional Custom Fields | |
| Human agents / team seats | 5 | Add-ons |
| Largest AI models | Yes, Add-ons for advanced LLMs |
Messages
| Feature | Forever Free | Custom |
|---|---|---|
| Incoming messages | Add-ons | |
| Human responses | ||
| Automated sends (AI, flows, broadcasts) | 1,000 per month (shared pool) | Custom pools and SLAs |
Storage & data
| Feature | Forever Free | Custom |
|---|---|---|
| Hosted storage | 5 GB included | Custom footprint and retention |
| Custom fields per workspace | Up to 5 | Up to ~50 with expansion add-on or custom |
Broadcasts
| Feature | Forever Free | Custom |
|---|---|---|
| Recipients per send (default cap) | 50 | 1,000 (default with paid broadcast add-on) or custom |
| Meta / WhatsApp pass-through costs | Customer WABA / Meta billing | Customer WABA / Meta billing |
AI Features
| Feature | Forever Free | Custom |
|---|---|---|
| AI Inbox Composer Features | ||
| AI Knowledge Base | ||
| LLM integrations | ||
| Response in user's language | ||
| AI Training on PDF | ||
| Inbox - AI Suggestions while replying to the end users | ||
| Inbox - AI Change Tone of the wording | ||
| Inbox - AI - Fix Spelling and Grammar | ||
| Inbox - AI - Simplify Language | ||
| Inbox - AI - Translate | ||
| Inbox - AI Copilot - Ask internal Knowledge Base | ||
| AI Training on Docs, text files | ||
| AI Training on website, webpages | ||
| AI Training on QnA, FAQs | ||
| AI - Flow based responses on natural queries | ||
| LLM Supported - OpenAI Mini, Gemini Flash, Claude Sonnet | ||
| LLM Supported - OpenAI GPT, Gemini Pro, Claude and Advanced models | No |
Inbox
| Feature | Forever Free | Custom |
|---|---|---|
| Unified inbox across channels | ||
| Advanced Filters, Global filters and sort order | ||
| Quick Access | ||
| Manage Contacts | ||
| Assign to Contacts | ||
| Add Notes | ||
| Add Custom Tags | ||
| Template based responses, templates for multi channels | ||
| Live Chat |
Contacts
| Feature | Forever Free | Custom |
|---|---|---|
| Contacts management | ||
| Segments - filters | ||
| Import | ||
| Export | ||
| Contacts Tagging | ||
| Custom Fields | 5 | Up to 50 and more, contact sales |
| Conversation View | ||
| Forms View | ||
| User device details |
Templates
| Feature | Forever Free | Custom |
|---|---|---|
| Workspace and agent templates |
Flows & automation
| Feature | Forever Free | Custom |
|---|---|---|
| Workspace flows and triggers |
Analytics
| Feature | Forever Free | Custom |
|---|---|---|
| Advanced analytics dashboards | No | Add-on |
Integrations
| Feature | Forever Free | Custom |
|---|---|---|
| Website Chatbot | ||
| Zapier AI Actions | ||
| Zapier | ||
| Make | ||
| Slack | ||
| Calendly | ||
| Google Calendar | ||
| Telegram | ||
| Shopify | ||
| Twilio SMS | No | Add-on |
| Line | ||
| Facebook Messenger | No | Add-on |
| Google Sheets | No | Add-on |
| WhatsApp Direct Link | ||
| WhatsApp Business API | Yes, Add-on |
| Feature | Forever Free | Custom |
|---|---|---|
| WhatsApp Direct Link | ||
| WhatsApp Business API - Automated AI chats | ||
| WhatsApp Business API - WhatsApp Flows | ||
| WhatsApp Business API - Templates, Custom templates | ||
| WhatsApp Business API - Paid responses | No | Add-on for both Meta and ChatMaven |
| WhatsApp Business API - Broadcast | No | Add-on for both Meta and ChatMaven |
| WhatsApp Business App - Coexistence |
Security & trust
| Feature | Forever Free | Custom |
|---|---|---|
| SSO | Yes, Google SSO | Custom, Add-ons |
| Data Residency - United States | ||
| Data Residency - Europe - GDPR | ||
| Data Residency - India | ||
| 2048-bit SSL secure connection | ||
| 2-step verification | No | Add-on |
| Trusted domains | ||
| Dedicated Environment for compliance | No | Yes, contact sales |
Billing & account
| Feature | Forever Free | Custom |
|---|---|---|
| Self-serve billing and invoices | Standard | MSA and procurement as agreed |
Partner program
| Feature | Forever Free | Custom |
|---|---|---|
| Reseller console and client accounts | No | Add-on, Contact Sales |
Customer support
| Feature | Forever Free | Custom |
|---|---|---|
| Knowledge base | ||
| Email support | ||
| Personalized Onboarding and training support | No |
Add-onsUSDINR
| Add-on | Price (USD) | Billing |
|---|---|---|
| Remove branding | $39.00 | Billed monthly when enabled. |
| Vector DB & extra storage | $6.99/5 GB data | Billed per 5 GB data block. |
| Analytics (reports & dashboards) | $6.99 | Billed monthly when enabled. |
| Custom fields (up to 50 per workspace) | $6.99 | Billed monthly when enabled. |
| Paid Broadcast (higher run cap) | $6.99 | Billed monthly when enabled. |
| Paid integrations (quantity) | $6.99 | Buy concurrent slots for paid integrations listed in the info tooltip, or choose unlimited instead. |
| Paid integrations (unlimited) | $60.00 | Flat monthly fee for unlimited concurrent paid integrations listed in the info tooltip. |
FOR SECURITY FIRST TEAMS
Scale securely with confidence
Our AI assistant is designed with enterprise-grade security practices and compliant with global data protection standards.
Start for free
FAQs
Frequently Asked Questions
Find all your doubts and questions in one place. Still couldn't find what you're looking for?