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Deploy autonomous agents capable of performing complex tasks across multiple platforms with human-like understanding and precision.
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Platform capabilities
From first message to closed deal — ChatMaven handles the full customer journey.
Your AI agent replies to every customer message the moment it lands — no delays, no missed conversations.
When a conversation needs a human touch, ChatMaven routes it to the right team member instantly.
WhatsApp, Instagram DMs, Website chat — one platform to manage all your customer conversations.
Sync with HubSpot, Shopify, Zapier, Salesforce and more. Your AI fits right into your existing stack.
Watch live agent sessions, jump in when needed, and review transcripts to improve your AI over time.
Track response rates, lead conversions, and CSAT scores with a dashboard built for growth teams.
See it in action
Your agent breaks goals into steps—look up order status, create a ticket, schedule a callback—without you wiring rigid decision trees.
HTTP tools, CRM writes, and internal APIs run behind approvals and secrets—so the model never sees raw credentials.
Session memory plus long-term facts from your knowledge base keep answers consistent—without stuffing the whole CRM into the prompt.
When risk or sentiment spikes, the agent packages context and routes to the right queue—your team picks up with zero re-asking.
Compare prompt revisions, run regression suites on real transcripts, and roll back in one click when quality dips.
Agent trace
How it works
Name the job to be done—support triage, SDR, internal copilot—and set tone, languages, and escalation paths. Policies apply before the first reply.
Role: Customer support L1
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Add docs, URLs, PDFs, and FAQs. ChatMaven chunks, embeds, and keeps them in sync—your agent cites what you approved, not the open web.
Use a sandbox inbox with sample users, edge-case prompts, and side-by-side prompt diffs. Ship only when your eval suite passes.
Connect channels with one click. Monitor quality, latency, and handoffs in real time—roll back prompts instantly if anything drifts.
24.1k
Conversations
3.8%
Handoffs
1.2s
p95 latency
4.7
CSAT
| Feature | Traditional chatbots | AI Agents |
|---|---|---|
| Understanding | Keyword-based | Contextual |
| Flexibility | Rigid flows | Dynamic |
| Learning | Manual updates | Self-learning |
| Task execution | Pre-scripted paths | Tool-augmented |
| Handoff | Ticket with no context | Full thread + summary |
Get started today
Join thousands of businesses scaling support and sales with agents that plan, act, and hand off—without another brittle bot tree.
Free plan available · No credit card needed · Cancel anytime