Course & program enquiries
Prospects ask detailed questions 24/7; your agent responds with structured facts from catalogs you approve.
“Does the MBA require work experience?”
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Education
One AI layer for enquiries, admissions, LMS help, and proactive reminders—grounded in your policies and connected to your systems.
Customer journeys
Prospects ask detailed questions 24/7; your agent responds with structured facts from catalogs you approve.
“Does the MBA require work experience?”
Walk applicants through requirements, document uploads, and fees with FERPA-aware guardrails.
“What documents do I need to apply?”
Embed next to coursework so learners get unstuck without leaving the lesson—escalate to TAs with context.
“I can't open the Week 3 quiz.”
Schedule nudges across SMS, email, and WhatsApp with quiet hours and consent baked in.
“Remind me about midterms.”
Route by campus, program, or language. Advisors pick up with full transcripts when AI can't resolve.
“Is tuition due before orientation?”
Capture intent and funnel warm leads to counselors with the chat history attached.
“I need help choosing between two majors.”
How it works
Ingest catalogs and policies once, then publish the same agent across web chat, email, and WhatsApp.
Step 1
Course catalogs, admissions checklists, LMS help, and policy PDFs.
Step 2
Multilingual answers with FERPA-aware boundaries and citations.
Step 3
Resolve routine asks—or hand off to advisors with full context.
Product preview
Test how our AI agent handles course enquiries, admissions checklists, and deadline questions in real-time.
Campus Assist
ChatMaven web chat
Impact
Track automation, response time, and CSAT while counselors still handle high-judgment advising.
ChatMaven Analytics
Live performance preview
76%
Tickets automated
5s
Avg response time
95%
Learner satisfaction
Automation mix
Omnichannel
Publish one trained agent across messaging, web chat, email, and your CRM—without rebuilding playbooks per channel.
Get started today
Pilot on a single program, measure deflection and CSAT, then expand across departments when you are ready.
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