Table Reservations
Offer party-size slots that respect covers, pacing, and blackout times—with confirmations over WhatsApp.
“Table for 4 this Friday at 7?”
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Food & Beverage
Take orders and reservations without putting guests on hold
Answer menu, allergen, and hours questions around the clock—then hand off special requests to your team.
AI Agent Active · Host Desk 24/7
Customer journeys
Core food & beverage flows your team can automate
Menu & Modifier Help
Answer specials, modifiers, and pairing questions from your current menu feed—never invent dishes.
“What's the vegan pasta tonight?”
Allergen Guidance
Share kitchen-approved allergen notes and escalate custom dietary requests to a manager with context.
“Is the miso soup gluten-free?”
Wait Time & Hours
Give live wait estimates, hours, and parking tips so hosts aren't stuck on the phone.
“How long is the wait for two?”
Takeout & Order Status
Capture takeout requests and share order status when connected to your POS or delivery stack.
“Is my takeout order #118 ready?”
Floor Manager Handoff
Large parties, allergies, and VIP notes go to the right manager with the full chat attached.
“Birthday dinner for 12 — need a private area.”
How it works
From menu knowledge to seated guests
Ingest menus, allergen sheets, and booking rules once—then publish across web chat and WhatsApp.
Step 1
Ingest industry knowledge
Menus, allergen PDFs, hours, and reservation policies.
Step 2
ChatMaven AI engine
Brand-safe answers with cover pacing and dietary guardrails.
Step 3
Omnichannel output
Confirm bookings—or hand off to hosts with full context.
Web ChatWhatsAppInstagram
Product preview
Try the live Food & Beverage agent
Test how our AI agent handles reservations, menu questions, and allergen guidance in real-time.
“Table for 4 this Friday at 7?”“What's the vegan pasta tonight?”“Is the miso soup gluten-free?”
HWhatsApp
Host Assist
online · WhatsApp
Table for 4 this Friday at 7?
5:40 PMI can hold 7:00 or 7:45 PM on the patio. Which do you prefer?
5:40 PM7:00 patio please.
5:41 PMReserved. I'll send parking tips and a reminder Friday afternoon.
5:41 PMVegan pasta tonight?Wait for two?
Impact
Fill more covers without growing the host stand
Track automation and CSAT while managers still own large parties and complex allergies.
ChatMaven Analytics
Live performance preview
81%
Booking asks automated
4s
Avg response time
96%
Guest satisfaction
Automation mix
Reservations88%
Menu / allergen Q&A74%
Manager handoff15%
96%CSAT
Omnichannel
Works with the channels you already use
Publish one trained agent across messaging, web chat, email, and your CRM—without rebuilding playbooks per channel.
WCWeb ChatWHWhatsAppINInstagramEMEmailHUHubSpot
Get started today
Put a host on every channel
Start with web chat or WhatsApp, then add the same agent to Instagram when you are ready.
Free plan available · No credit card needed · Cancel anytime