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Healthcare
Book appointments and answer patient FAQs—without clinical risk
Automate scheduling, visit prep, and pharmacy status on WhatsApp and Web while clinicians stay in control of anything clinical.
HIPAA-readyBAASOC2GDPR
How it works
Data ingestion → secure processing → agent action
Approved clinical content stays inside your boundaries while patients get instant, auditable answers.
Step 1
Data ingestion
Visit prep guides, scheduling rules, pharmacy policies, and location FAQs.
Step 2
Secure processing
PHI-aware guardrails, prohibited topics, and clinical disclaimers.
Step 3
Agent action
Book, answer, or warm-transfer nurses with triage summaries.
Web ChatWhatsAppSMS
Use-case inspector
Explore how ChatMaven handles healthcare workflows
Appointment Booking
Patients pick slots that match provider calendars, visit types, and insurance rules—without double-booking.
Example ask: “Can I book a follow-up next Tuesday?”
Product preview
Try the live Healthcare agent
Test how our AI agent handles appointment booking, visit prep, and pharmacy status—with safe handoff when needed.
“Can I book a follow-up next Tuesday?”“Do I need to fast before my blood panel?”“Is my refill ready?”
CSecure
Clinic Care Assist
online · WhatsApp
Can I book a follow-up next Tuesday?
8:40 AMTwo openings: 10:30 AM or 3:15 PM with Dr. Shah. Which works?
8:40 AM10:30 AM please.
8:41 AMBooked. I'll send prep notes and a parking map. Reply STOP to opt out of reminders.
8:41 AMDo I need to fast?Is my refill ready?
AI Agent Active · Patient Support 24/7
Built for regulated teams
Trust, auditability, and clear handoffs
Unify scheduling questions, billing basics, and clinic FAQs with AI that stays inside your compliance boundaries. Escalate clinical issues to nurses or coordinators with structured summaries.
Impact
Measure access gains without risking clinical safety
Track deflection, response time, and CSAT while clinical questions still reach licensed staff.
ChatMaven Analytics
Live performance preview
74%
Tickets automated
6s
Avg response time
96%
Patient satisfaction
Automation mix
Scheduling / FAQ86%
Reminders delivered81%
Clinical handoff19%
96%CSAT
Live sandbox
Try the live Healthcare agent
Test how our AI agent handles appointment booking, visit prep, and pharmacy status—with safe handoff when needed.
“Can I book a follow-up next Tuesday?”“Do I need to fast before my blood panel?”“Is my refill ready?”
Omnichannel
Works with the channels you already use
Publish one trained agent across messaging, web chat, email, and your CRM—without rebuilding playbooks per channel.
WCWeb ChatWHWhatsAppSMSMSEMEmailHUHubSpot
Get started today
Modernize patient access without the chaos
Start with one clinic or service line, prove outcomes, then scale across your network with shared playbooks.
Free plan available · No credit card needed · Cancel anytime